Contact Centre Associate

Website Commercial Bank

Contact Centre Associate

Organization: The Most Awarded Bank in Sri Lanka Location: Colombo –Contact Centre Associate

Role Overview

Unlock rewarding opportunities by joining a customer-centric workforce within our 24/7 Contact Centre operations. We are looking for passionate individuals driven to deliver exceptional service by swiftly assisting customers with their inquiries.

Job Profile

  • Call Management: Efficiently and professionally handling both inbound and outbound calls.

  • Customer Solutions: Delivering effective solutions to address various customer inquiries.

  • Product Education: Educating customers on the Bank’s comprehensive suite of products and services.

Applicant Profile

  • Age: Between 20 to 35 years.

  • Education: Passed G.C.E. O/L, Edexcel, or Cambridge O/L with “Credit” passes in Mathematics and English.

  • Experience: Prior experience in call centre operations is preferred.

  • Communication: Exceptional communication skills; trilingual or bilingual candidates are highly preferred.

Benefits

  • Remuneration: Successful candidates will receive an attractive package commensurate with benchmarked financial institutions.

How to Apply

Interested candidates are invited to apply for this position through the official corporate website.

To apply for this job please visit www.combank.lk.