Manager – Quality Assurance (Direct Imports & Private Label)

Job Info

Location: Colombo, Sri Lanka
Discipline: Business Development, Sales, Marketing, Communications

Job Description

We are seeking a diligent and structured Quality Assurance Manager to oversee supplier compliance, evaluate product integrity, and lead risk assessment frameworks for our Direct Imports and Private Label segments.

Key Responsibilities

Supplier Quality Management: Oversee external supplier quality frameworks to ensure continuous compliance with corporate mandates and regulatory standards.
Testing & Inspections: Manage end-to-end product testing protocols, routine cargo inspections, and rigorous quality evaluations across all imported and private label goods.
Sensory Evaluations: Conduct and review systematic sensory evaluations to guarantee consistent product flavor, texture, and appearance profile standards.
Packaging & Labeling: Ensure all product packaging artwork and ingredient labeling strictly comply with applicable local and international statutory regulations.
Risk Assessment & Resolution: Perform proactive risk assessments and spearhead prompt root-cause issue resolution for any quality-related concerns.
Documentation & Audits: Maintain thorough quality documentation, performance reporting sheets, and accurate audit history records.
Complaint Management: Oversee the investigation of customer complaints and effectively implement corrective and preventive actions (CAPA).
Cross-functional Collaboration: Partner closely with suppliers, internal brand teams, and external testing laboratories to drive continuous quality improvements.
Regulatory Compliance: Monitor and ensure absolute adherence to relevant government regulations, specific gazette notifications, and state compliance frameworks.
Continuous Improvement: Support ongoing process refinement initiatives to optimize baseline quality assurance standards and corporate benchmarks.

Candidate Profile

Education: Bachelor’s degree in Food Science, Quality Management, Supply Chain Management, or a closely related scientific/operational discipline.
Experience: Minimum of 5+ years of hands-on experience in quality assurance roles, with a strong preference for individuals from FMCG, international trade imports, or private label manufacturing environments.
Regulatory Expertise: Deep working knowledge of standard food/product quality benchmarks, state regulatory frameworks, and compliance auditing workflows.
Audit & Supplier Management: Proven experience managing supplier quality networks and organizing external compliance audits.
Technical Familiarity: Thorough familiarity with laboratory product testing methods, batch inspection protocols, and sensory evaluation methodologies.
Core Competencies: Sharp analytical, data logging, and structured problem-solving capabilities.
Interpersonal Skills: Outstanding communication and stakeholder management abilities, with a proven knack for collaborating effectively across cross-functional business units.
Operational Attributes: High attention to detail, strong multi-tasking abilities, and a steadfast personal commitment to total quality excellence.
Software Proficiency: Practical proficiency in Microsoft Office applications, specifically advanced MS Excel and visual reporting dashboards.

How to Apply

An attractive remuneration package commensurate with industry benchmarks is on offer for the chosen candidate. If you possess the drive and technical qualifications to succeed in this challenging environment, please submit your application through the official channels:

Official Portal: Click “Apply Now” directly on the Hayleys Careers platform under Requisition ID 2818.
Official CV Submission Email: careers@hayleys.com (Please state “Manager – Quality Assurance (Job ID 2818)” in your email subject line).

Equal Opportunity Employer: Hayleys PLC is committed to cultivating a diverse and inclusive workplace environment built purely on merit, performance excellence, and competency.

For Apply Job – Click Here

For More Jobs – Click Here

To apply for this job email your details to careers@hayleys.com