Senior Lead / Senior Account Manager – Emerging Enterprise (SME)

Website Dialog Axiata PLC

Senior Lead / Senior Account Manager – Emerging Enterprise (SME)

Regional Locations: Kalutara / Gampaha

Head Office Operations: KIT Building – 2nd Floor

Job Profile

Are you a dynamic, high-performing sales professional with a passion for driving business growth within the Small and Medium Enterprise (SME) sector? Dialog Axiata PLC is seeking an ambitious Senior Account Manager to lead sales acquisition, manage critical corporate relationships, and accelerate regional market presence.

Key Responsibilities

  • Sales Acquisition: Drive aggressive regional business development initiatives to consistently achieve monthly, quarterly, and annual commercial targets.

  • Quad-Play Solution Delivery: Promote and position Dialog’s advanced quad-play solutions (Mobile, Broadband, Fixed Line, and Digital Television services) to new prospects and existing enterprise accounts.

  • Portfolio Retention: Enhance client retention, long-term loyalty, and customer lifetime value through proactive account management and strategic engagement.

  • Market Intelligence: Conduct ongoing market research, evaluate regional competitor behavior, and deliver structured data-driven sales performance reports to leadership.

  • Operational Integrity: Adhere strictly to corporate compliance frameworks while contributing practical insights for operational process improvements.

Candidate Profile & Entry Requirements

Educational Qualifications

  • Successful completion of GCE A/L examinations paired with a Bachelor’s Degree or Professional Diploma in Sales, Marketing, Business Management, or an equivalent qualification.

Work Experience

  • A minimum of 4 to 5 years of proven experience in high-velocity B2B sales, enterprise solutions, or corporate account management (direct exposure to the telecommunications or ICT sector is highly advantageous).

  • A demonstrable track record of successfully managing high-potential portfolios with annual revenue targets exceeding Rs. 3 Million.

Skills and Attributes

  • Trilingual Capability: Exceptional written and verbal communication skills in English, Sinhala, and Tamil to effectively engage diverse regional stakeholders.

  • Commercial Acumen: Strong analytical thinking, consultative selling capabilities, and strategic negotiation skills.

  • Mindset: A deeply customer-centric approach balanced with a results-oriented, high-performance work ethic.

What Is on Offer

  • The opportunity to grow your career with Sri Lanka’s premier telecommunications and digital services provider.

  • Exposure to managing a highly lucrative enterprise market segment alongside cross-functional corporate teams.

  • A performance-driven environment that fosters continuous learning, technology innovation, and rapid career progression.

How to Apply

Eligible and interested candidates are invited to forward their comprehensive CV including contact details of two non-related referees directly to Dialog’s corporate recruitment division.

  • Official HR Recruitment Email: careers@dialog.lk

  • Application Subject Line: Senior Account Manager – Emerging Enterprise (Kalutara/Gampaha)

  • Closing Date: On or before 03rd November 2026

To apply for this job email your details to careers@dialog.lk