Support Staff (Branch Support Services Officer)

Job Title & Locations

Support Staff (Branch Support Services Officer)

• Company: People’s Leasing & Finance PLC (PLC)

• Vacant Branches: Ampara, Horana, Batticaloa, Warakapola, Mahaiyawa, Gampola, Mawanella, Trincomalee, Giriulla, Thambutthegama, Chilaw, Kalutara & Kalawana

Role Profile

Seeking an accomplished and highly organized Branch Support Services Officer to play a key role in ensuring operational excellence across the branch network. This role requires a proactive professional who can optimize branch workflows, enhance operational efficiency, and support the achievement of strategic objectives at both branch and organizational levels.

Key Responsibilities

• Oversee and support operational activities across assigned branches, ensuring adherence to company policies and regulatory requirements.

• Collaborate with branch managers and head office teams to streamline processes and improve overall branch performance.

• Maintain accurate records, prepare management reports, and provide insights to support decision-making.

• Contribute to the implementation of operational initiatives and projects to enhance efficiency and service quality.

• Provide support to branch staff to ensure seamless day-to-day operations.

• Uphold the highest standards of customer service, professionalism, and compliance of the branch.

Candidate Profile (Qualifications & Experience)

• Education: * Passed G.C.E. Advanced Level qualification.

  • Bachelor’s degree in Business Administration, Finance, or a related discipline (professional qualifications will be an advantage).

• Experience: Proven experience in branch operations, support services, or administrative management within the financial services sector.

• Skills & Capabilities:

  • Strong analytical, organizational, and problem-solving capabilities.

  • Exceptional communication, leadership, and interpersonal skills.

  • Proficiency in MS Office and branch management systems.

Remuneration & Notes

• Package: An attractive remuneration package and fringe benefits commensurate with benchmarked institutions will be provided.

• Disqualification: Any form of canvassing will be regarded as a disqualification.

How to Apply

Applicants are invited to submit a comprehensive curriculum vitae with the names of two non-related referees, copies of relevant certificates, along with a passport-size photograph on or before 24th June 2026.

• Email: careers@plc.lk

• Postal Address:

  Head of HR, People’s Leasing & Finance PLC, No. 1161, Maradana Road, Colombo 08.

• Website: www.plc.lk

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